There are a few factors that may be causing you to get automatically logged out of the system. These are:
- Admins are able to set a 'session timeout' to keep your information as secure as possible. Double check with your Admin on the timeframe of this setting.
- Without a setting, the maximum time out session is 55 minutes.
- If you have People® open in a number of tabs on the same browser. For security reasons, this should only be open on one tab/screen.
If you have looked into the above factors, please contact our team on firstname.lastname@example.org to assist further.
Customer Services Team.