In particular situations it may be necessary to determine why your email

servers are not allowing the PeopleĀ® system to connect to the server and

send mail to applicants.

We recommend using an SMTP test tool. An example of one is:;

This will generate a log file that will help you understand if there is a

settings issue in your mail server.

You may also need to whitelist our sites IP address -


Customer Services Team

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