In particular situations it may be necessary to determine why your email
servers are not allowing the People® system to connect to the server and
send mail to applicants.
We recommend using an SMTP test tool. An example of one is:
This will generate a log file that will help you understand if there is a
settings issue in your mail server.
You may also need to whitelist our sites IP address - 188.8.131.52
Customer Services Team