ATS - Question Types
How to add Applicant and Internal questions
Sarah Mills avatar
Written by Sarah Mills
Updated over a week ago

When creating a vacancy, you will come to the 'Questions' tab where you will find 3 different types of questions you can add; Applicant Questions, Internal Questions and Audio/Video Questions.

  • Quick Tip: If questions may be the same or very similar to those in a different vacancy, flick back to the first tab of creating a vacancy and use the 'Copy From' tool. This will import all vacancy information from another vacancy, you can then edit the specifics from there.

Applicant Questions

These questions will be displayed to a candidate when applying for a vacancy. You can have a choice on the type of question you can add to the application process.

Clicking on the 'Add Question' button, you will be presented with this screen:

From here you can select field types to choose how you'd like an applicant question to be presented and answered.

The video below explains each field type you can use and an example of where you would use them.

You can then select whether you wish the question to be Mandatory or Private.

Mandatory - The applicant will be required to input some content into the text box before going further.

Private - These questions and answers will be hidden from the Hiring Lead, to ensure that the answer does not hinder their decision.

When going back to the questions page, you will see all of your questions in the order you have created them.

Things to note:

  • You can drag and drop the questions to edit their order

  • Questions highlighted red are mandatory

  • Questions with a lock icon are private questions.

Internal Questions

Just as you would create applicant questions above, you can also create internal questions which an Admin, hiring manager or hiring lead can fill in which the applicant themselves can neither see of fill in. Great if you would like your hiring manager to input answers to questions asked in an interview for example.

Audio/Video Questions

To learn more about these types of questions, please see the article linked below:


Customer Services Team.

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