As 2FA is set up per mobile device, if you get a new phone you will be unable to log in straight away. Please contact a member of your HR team or system admin, as they will be able to reset your two factor authentication for you following the instructions below: 

https://help.peoplehr.com/en/articles/1070461-two-factor-authentication-2fa

Only your system Admins will be able to reset your two factor authentication. 

Once actioned, you will be able to log in. 

Thanks,

Customer Services Team.

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