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Ripple Overview & FAQ
Ripple Overview & FAQ
Sarah Mills avatar
Written by Sarah Mills
Updated over a week ago

What is Ripple?

Ripple is a feature that allows you to design and automate your own custom workflows within your People system.

The application of Ripple workflows in People allows the system to take care of a large majority of repetitive tasks within your day to day HR processes such as on-boarding new starters, probation reviewing, off-boarding leavers and everything in between.

Ripple can perform a number of tasks from custom email alerts to generating and uploading mail merge documents such as contracts or salary letters for signature

Not only does ripple allocate tasks and actions but can also follow up on these actions for you, check their status and act accordingly depending on whether or not the actions its checking are outstanding or complete.

This feature is available for Admins only. If you're an Admin and do not have this feature on your system but would like to, you can speak with your accounts manager by emailing 

Background or Interactive?

We have two types of Ripple workflow you can build:

Background Ripple

A background ripple is a process that users do not interact directly, so this will simply perform actions the system runs in the background such as instructional email alerts, checking if tasks/logbooks have been actioned or sending a document that requires a signature. 

Interactive Ripple

An interactive ripple is a process that requires the users involved to perform specific actions within the system in order for the Ripple to continue and be successfully completed. These actions can be a variety of things from marking a check-box to watching a video or even more detailed actions such as completing a specific logbook/online form e.g. induction checklist from within their profile.

Manual or Query?

Both background and interactive ripples can be launched automatically for employees using two different methods. 


With the manual method you can use a set variety of filters to identify a specific group employees, such as Company, Location, Department, Job role etc. You can also select to include/exclude specific employee's and exclude, or launch manually for one employee via their record. 


This method allows you to select any system query from your query builder. If you cannot identify the correct group of employees using the above filters, you can use a query to specify employees by filtering through other data found in the system. 

Click here for more information on queries and how to build them.

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Customer Services Team.

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