As the People® system holds a lot of sensitive data, it is important to ensure there is backup facility in place.
We store your data securely using RackSpace – one of the world’s most trusted cloud-computing platforms. All employee data within the system is backed up every hour, and all employee documents are backed up each night.
We have a dedicated security page which provides detail of our SLAs, data protection registration and system status.
This page can be found by clicking here.
Can I backup/extract data from the system myself?
We have an offline back up tool that is designed to allow IT teams to backup data from People® on a regular basis providing you with an offline backup mechanism through a bulk download. Click here to learn how to use this tool.
If you have any specific questions relating to security and backup, please contact our support team by clicking on the blue icon in the bottom right hand corner of this page.
Customer Services Team