FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions by People customers.

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3 authors17 articles

Training Courses

Access all our online training courses

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2 authors12 articles

Setup

Get your People software up and running

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4 authors41 articles

Access Identity

The additional benefits of Access Identity

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2 authors8 articles

Mobile application

Request holidays and view/update employee data via the mobile app

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3 authors38 articles

Employee Profile

Discover how to maintain employee's profiles

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3 authors22 articles

Documents

Learn about employee and company documents

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3 authors9 articles

Logbook

Explore existing logbooks and learn about creating custom logbooks as well as defining logbook access

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2 authors17 articles

Tasks and Automatic Alerts

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2 authors2 articles

Absence and Attendance

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3 authors22 articles

Holiday/Entitlements/Requests

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3 authors26 articles

Engaging your employees and managers

Use Thanks and News to engage employees.

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2 authors8 articles

Reports/Queries/Data

Find out how to extract your data from People in various forma

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3 authors44 articles

Performance Management

Find out how to review your employees performance, from setup, to manager and employee completion of reviews.

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2 authors10 articles

Expenses

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2 authors3 articles

Applicant Tracking System (ATS)

Get the most out of the applicant tracking system

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3 authors32 articles

Ripple

Learn how to use create, and schedule automated processes with Ripple

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1 author5 articles

Bulk Actions

Apply actions to multiple employees such as holiday entitlements, holiday booking, add documents, update employee settings, other events entitlement, training, salary updates, and assign work patterns

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1 author13 articles

ICAL

Sync People with your calendar

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2 authors6 articles

Integrations

Do more with People by connecting with software, such as Payrolls, ADFS, Microsoft Office, Zapier and many more.

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5 authors44 articles

Plugins

Get the best out of People HR with plug ins.

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3 authors17 articles

API

Guidance on how to use the People application programming interface

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2 authors10 articles

Feature Releases & Software Updates

Guides of the latest People software updates - including the latest releases and any improvements

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3 authors31 articles

General Information

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4 authors17 articles

Pricing, privacy & terms

How our products are priced and our own terms and privacy policies.

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1 author2 articles

Workspace

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3 authors9 articles

Access Employee Performance

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1 author10 articles