--Supported Document sizes--

  • Documents added to employee record - 10mb
  • Documents added to company documents - 15mb
  • Documents added via bulk actions - 3mb
  • Documents attached to an email within Ripple process - 3mb
  • PDF attached to ATS job description - 1024KB

If you have a PDF which exceeds these limits, you can use a number of online tools which will reduce the size of the document for you. Try using this utility:
https://smallpdf.com/compress-pdf 

--Supported File Types--

  • .doc
  • .docx
  • .eml
  • .jpeg
  • .jpg
  • .ods
  • .odt
  • .otp
  • .ots
  • .pdf
  • .png
  • .ppt
  • .pptx
  • .xls
  • .xlsx

To learn more about uploading employee photos, please see: https://help.peoplehr.com/setup/upload-employee-photo


The audio and video fields within logbooks can support files up to 30MB when uploaded manually, or 15MB if uploaded via API. If you need to convert or compress your video, you can use our converter linked here. 

Thanks,

Customer Services Team

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