By default, employees holiday requests will be directed to their manager - this is the individual you will see in the employee's 'Reports to' section of their Personal tab.

You may have a chosen employee (i.e Head of Department) that deals with all employee's holiday authorisations.

If this is the case, instead of making all employee's report to this individual, and subsequently skewing your company's reporting lines, you can re-route an employee’s holiday requests to a person other than the manager.

Holiday requests will then bypass their manager and go straight to the selected person instead. To do this, please follow the below instructions:

  1. Select the 'Employees' tab
  2. Locate and click into the employee's record
  3. Click into their 'Planner' 
  4. Click the blue 'Settings' button at the top.
  5. Select the re-route drop-down box and choose the employee you wish for these authorisation to be directed to.

This selected person will then receive the holiday request email and will be able to view in the authorisations tab.

Please note:
If a holiday workflow rule has been created for an employee who also has a reroute authorisation set up, the holiday workflow rule will override the reroute. If the holiday workflow rule is then switched off, the reroute will be in use again.

Holiday Approval Workflows can be used to set up multiple approvers for an employee's holidays, or a quick way to re route holiday requests in bulk.  For more information on this tool, please go to:


Customer Services team

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